Privacy Policy
As of May 2026 · Pursuant to Art. 13 GDPR
1. Controller
DZHOLEV CONSULT Ltd (HomeDrop)
бул. ПРОФ. СТЕФАН ДИМИТРОВ № 2Б, ет. 2, ап. 13
1700 Sofia, Bulgarien
E-Mail: support@veltelo.com
2. Legal Bases
Your data is processed on the following legal bases:
- Art. 6(1)(b) – Contract performance (order processing)
- Art. 6(1)(c) – Legal obligation (retention requirements)
- Art. 6(1)(a) – Consent (analytics, marketing cookies)
- Art. 6(1)(f) – Legitimate interests (security, operations)
3. Data Collected
3.1 Order Data
When ordering: name, email address, delivery address, payment data (processed by Stripe – we do not store card data).
3.2 Technical Data
On website visits: anonymised IP address, browser type, OS, referrer URL, visit time.
3.3 Cookies
We use necessary cookies (session, cart) and optional analytics/marketing cookies with your consent.
4. Third Parties
Stripe (Payment processing)
Stripe Payments Europe Ltd., Dublin. Privacy policy: stripe.com/privacy.
Vercel (Hosting)
Vercel Inc., San Francisco. Server location: EU (Frankfurt).
CJdropshipping (Fulfilment)
CJdropshipping Ltd. Delivery addresses are shared for order processing.
Microsoft Clarity (Analytics)
With consent only. Collects anonymised user behaviour. Withdraw consent via our cookie banner at any time.
5. Retention Period
Order data: 10 years. Marketing emails: until withdrawal. Technical logs: 30 days.
6. Your Rights (Art. 15–22 GDPR)
You have the right to:
- Access (Art. 15) – copy of your stored data
- Rectification (Art. 16) – correction of inaccurate data
- Erasure (Art. 17) – 'right to be forgotten'
- Restriction of processing (Art. 18)
- Data portability (Art. 20)
- Objection (Art. 21) – to direct marketing at any time
- Withdrawal of consent (Art. 7(3))
Requests to: support@home.veltelo.com
7. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority.